Xchangely offers a comprehensive "Collection-as-a-Service (CaaS)" suite, that combines an International Payment Gateway, Virtual Accounts, and a Business Remittance platform all into a single solution. This all-in-one platform empowers businesses to compete effectively on a global scale
A cross-border payment gateway supporting 170+ countries and 100+ digital wallets, boosting revenue by 20-30% as digital wallets replace traditional credit cards. With extensive coverage, higher transaction success rates, and lower payment gateway fees, no other payment gateway matches Xchangely’s capabilities.
Offer 100+ digital wallets as part of the cross-border checkout.
Collect cross-border payments into Global Export/Virtual accounts in more than 35+ countries worldwide with no local entity setup.
Receive large B2B and B2C payments using our Business Remittance or Virtual Account solutions, completely eliminating credit card and collection fees
Offers Sale Tax, VAT and GST compliance on cross-border sales as an add-on service
Xchangely's state-of-the-art payment gateway allows businesses to collect their e-commerce payments without incurring high settlement fees levied by services like PayPal. Furthermore, our gateway supports 100+ digital wallets in 50+ countries which will boost merchants' revenue by 30-40%
Xchangely's virtual account solution provides businesses with local receiving accounts worldwide, helping them avoid high bank fees and collection costs. For instance, a merchant can collect a GBP payment locally into their UK virtual account without needing to establish a presence in the UK.
Xchangely's Business Remittance platform facilitates large cross-border payments for both B2B and B2C transactions with no limits. Offering competitive exchange rates, faster settlements, and no wire fees, it benefits both merchants and customers equally.
Only FinTech offering a comprehensive suite of products— payment gateway, virtual accounts and business remittances—all under one roof.
Only FinTech that supports high value B2B and B2C transactions. Even a million-dollar transaction can be initiated through conventional wire or ACH Direct Debit with ease.
Only FinTech that provides a gateway solution which supports ACH Direct Debit, Credit and Debit Cards along with Digital Wallets while also handling International Sales tax compliance.
Only FinTech that fully supports the fast growing ‘Gold and Jewelry’ sector with a full solution suite.
Merchants initiate a request via Whatsapp or Contact Uspage
Merchants review their business needs and finalize a solution and commercials
Merchants undergo a one-time e-KYB process and completes any other contractual obligations
Merchants start collecting their cross border payments globally
Merchants get uninterrupted support via chat, email and phone
Xchangely has strategic partnerships that gives us the ability to pass incredible efficiencies to our customers in the form of really low and super-competitive FX rates.
A valid Business License, Tax returns, GST related or any such business-related documents will have to be submitted as part of the e-KYB process.
Xchangely is able to support both B2B and C2B payments (individual overseas buyers purchasing from Indian merchants)
We support more than 10+ currencies. So please discuss your needs with our Sales team.
You can reach our dedicated customer support on WhatsApp, Email or Chat support. We have dedicated relationship managers that support our merchants. We are here to help you round the clock.
Xchangely currently supports more than 10+ countries. Please discuss your requirements with our sales team.
We follow regulatory guidelines strictly. If the transfer is through a domestic wire, the funds cannot be recalled.
Our strategic partner is a specialist firm that only offers foreign exchange and international payment services. This undivided attention allows us to focus all of our resources on delivering exceptional service, price and value, and gives us the edge over the other players out there.
Xchangely’s partners are registered with FinCEN (US).
You send funds using electronic payment methods such as a domestic wire transfer (either online or at your bank) and ACH Direct Debit for B2B payments. For B2C, the customers can pay through ACH Direct Debit, Credit and Debit cards, and Alternate Payment Methods such as Goole Pay, Apple Pay, Venmo, etc. We do not accept cash payments.
Chargebacks arise from card transactions. A buyer can file chargebacks for any number of reasons:
As per the terms and conditions that a user signs with Xchangely and its partners, the seller is legally liable for all chargebacks. We shall first inform the seller when a chargeback is received and put a hold on any payment that is received by the seller.
Xchangely and its partners shall provide the seller the option to accept or contest the chargeback. If the seller decides to accept the chargeback, then Xchangely and its partners shall deduct the chargeback from the amounts payable to the seller. If the seller decides to contest the chargeback, then Xchangely and its partners shall require supporting documents from the seller to contest the chargeback.
The seller must provide supporting documents within 10 days for the following scenarios:
If the chargeback decision is in favour of the seller, then Xchangely and its partners shall remove the hold on the payments and release the funds to the seller. If the chargeback decision is against the seller, then Xchangely and its partners shall deduct the chargeback amount from the amount held and then release the net amount to the seller.
If you have any questions regarding any chargeback disputes you’re facing, please reach out to corp@xchangely.com